Under the direction and supervision of Revenue Cycle Management Supervisor / Manager/ Director; The Lead Position is directly responsible to supervise, assist, train, and provide support to CPC and CAC staff in all areas of Revenue Cycle Management daily operations. Coordinates activities and schedules work assignments to meet billing deadlines. Familiar with a variety of medical billing/collection concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals.
Good working knowledge of HIPAA, HCPCS, CPT, ICD-10 codes. Ability to train and develop staff. Must have excellent verbal and written communication skills. Must have working knowledge of patient accounting functions, tools and processes applicable to medical claims. Must be proficient in Microsoft Windows, Excel and Word, Adobe Acrobat. Ability to quickly learn multiple operating systems; e.g., GH, and other patient accounting systems. Ability to communicate with all levels. Superior attention to detail.
BACKGROUND AND EXPERIENCE:
Requires a minimum of HS diploma or equivalent, AA preferred. Must maintain current coding certificate CPC or Nursing degree. 5+ years specific ambulance billing/collections experience. Strong familiarity and work experience utilizing resources and reference materials from the International Classification of Diseases 9th Edition, Clinical Modification (ICD-9-CM) any edition, updated to current year. Current Procedural Terminology (CPT), any edition, updated to current year. Good working knowledge of Microsoft Office, Word, Excel, PowerPoint on a medium to expert level.